Privacy policy

Astorion - Privacy Policy

Last Updated: June 13, 2026


Astorion Australia ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.astorion.com.au), make a purchase, or interact with us.

By using our website, you consent to the data practices described in this policy.

1. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our site.

Personal Information: When you make a purchase, create an account, or contact us, we collect personal details such as your name, billing address, shipping address, email address, and phone number.

Payment Information: We collect payment information necessary to process your orders. Please note that we do not store full credit card numbers on our servers; payments are processed securely through our third-party payment gateways (such as Shopify Payments).

Device and Usage Data: When you browse our store, we automatically receive your computer’s internet protocol (IP) address, browser type, device information, and data about how you interact with our website.

2. How We Collect Your Information

Directly from you: When you fill out forms, complete checkout, or contact customer service.

Automatically: Through the use of cookies, log files, web beacons, and pixels as you navigate our store.

From third parties: We may receive information about you from our platform provider (Shopify), payment processors, and freight partners to help fulfill your order.

3. How We Use Your Information

We use the information we collect to operate our business and provide you with the best possible service. Specifically, we use your data to:

  • Process and fulfill your orders, including arranging shipping and providing invoices/order confirmations.
  • Communicate with you regarding your account, orders, or inquiries.
  • Screen our orders for potential risk or fraud.
  • Improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the site).
  • Send you marketing communications, offers, and updates (only if you have opted in to receive them).

4. Sharing Your Information

We do not sell your personal information. We only share your data with trusted third parties to help us run our business:

Shopify: Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

Service Providers: We share necessary details with shipping couriers (e.g., Australia Post, StarTrack) and payment processors to deliver your goods and process payments.

Legal Compliance: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

5. Cookies and Tracking Technologies

Our website uses "cookies" (small data files placed on your device) to enhance your shopping experience. Cookies help us remember your cart items, keep you logged in, and understand how you use our site. You can choose to disable cookies through your browser settings, but please note that some features of our website may no longer function properly if you do so.

6. Data Security and Retention

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Your Rights

If you are an Australian resident, you have rights under the Privacy Act 1988 (Cth) regarding your personal information, including:

  • The right to request access to the personal data we hold about you.
  • The right to request corrections to any inaccurate or incomplete data.
  • The right to withdraw your consent for marketing communications at any time by clicking the "unsubscribe" link at the bottom of our emails.

8. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

9. Contact Us

If you would like to access, correct, amend, or delete any personal information we have about you, or if you simply want more information about our privacy practices, please contact us:

Email: sales@astorion.com.au

Phone: +61 4 9047 0285

Address: Unit 16, 71A Milperra Road, Revesby, NSW 2212, Australia