Shipping Policy
At Astorion, we strive to ensure that your orders are processed and delivered in a timely and efficient manner. Please review the following shipping information to understand how we handle your orders.
Processing Time
Orders are typically processed within 1-2 business days after payment is verified. During peak seasons or sales, processing times may be slightly longer, but we always aim to dispatch your order as quickly as possible.
Shipping Methods
We offer several shipping options to cater to your needs. You can choose from standard shipping, express shipping, or other expedited shipping methods during checkout. The estimated delivery times and costs will vary depending on your location and the shipping method selected.
Shipping Costs
Shipping costs are calculated based on the weight of your order, the shipping method selected, and your delivery location. You can view the shipping costs for your order during the checkout process
before making a payment.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery and estimated arrival
date.
International Shipping
We offer international shipping to most countries around the world. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping costs.
Delivery Time
Delivery times may vary depending on your location and the shipping method selected. While we do our best to ensure timely delivery, please note that unforeseen circumstances, such as customs delays or extreme weather conditions, may affect delivery times.
If you have any questions or concerns regarding shipping, please feel free to
contact our customer service team at sales@astorion.com.au.